Frequently Asked Questions

Everything you need to know about our activities and boat tours

General

Where are you located?
We are located at Banje Beach, just a few minutes' walk from Dubrovnik Old Town. Our location offers direct access to the sea and beautiful views of Lokrum Island and the Dubrovnik City Walls. To reach us, go to Frana Supila 10b and walk down the stairs from the street to the beach. Our meeting point is in the middle of Banje Beach, next to the orange "SUP & Kayaking" flag, at the Dubrovnik Water Sports desk. There are two entrances: West entrance (from Old Town direction) and East entrance (from Hotel Excelsior direction).
Do I need to book in advance?
We strongly recommend booking in advance, especially during the high season. Last-minute availability cannot be guaranteed.
What should I bring with me?
We recommend swimwear, towel, sunscreen, water and appropriate footwear. For boat tours and rentals, personal items can be stored safely on board or in provided dry bags.
Is prior experience required?
No prior experience is required for most of our activities. Our team provides clear instructions and guidance before each activity.
Are children allowed?
Yes, children are welcome on most activities, depending on age, weather conditions and the specific experience. Please contact us for details.

Kayaking & SUP

What is the difference between kayak rental and guided kayak tours?
Kayak rental is a self-guided experience where you explore independently. Guided kayak tours include a professional guide, planned routes and additional insights.
Are kayak and SUP activities suitable for beginners?
Yes. Our kayaks and SUP boards are stable and beginner-friendly. Basic instructions are provided before departure.
Can I stop for swimming during kayak or SUP activities?
Yes. You are free to stop for swimming and relaxing, depending on the activity type and sea conditions.
What is included in kayak and SUP rentals?
Kayak rentals include a kayak, paddle, life vest and dry bag. SUP rentals include a SUP board, paddle, life vest and dry bag.

Water Sports (Waterski & Wakeboard)

Do I need experience for waterskiing or wakeboarding?
No. Beginners are welcome. Our instructors provide instructions and tips to help you get started safely.
How long does a water sports session last?
Session duration varies by activity and booking type. Exact timing is confirmed during booking.
Is safety equipment provided?
Yes. All required safety equipment is included, and activities are supervised by experienced staff.

Boat Tours

Are boat tours private or shared?
Our boat tours are private experiences unless otherwise stated, offering flexibility and personalized itineraries.
Which destinations can I visit on boat tours?
Popular destinations include the Elaphiti Islands, Mljet, Korčula, Montenegro, and one-way boat journeys to Hvar, Brač (Bol) and Split.
Can the itinerary be customized?
Yes. Itineraries are flexible and adjusted according to your preferences, weather and sea conditions.
What happens if weather conditions are not suitable?
In case of unfavorable weather, routes or stops may be adjusted for safety. Tours are not cancelled unless conditions are unsafe.
Is swimming possible during boat tours?
Yes. Most tours include swimming stops at beaches, coves or calm bays, depending on the route.

Montenegro Tour (Border Requirements)

Do I need a passport for the Montenegro boat tour?
Yes. A valid passport is required for all passengers. A copy of each passport must be provided at least one day before departure.
How long does the Montenegro tour last?
The tour duration is approximately 9–11 hours, depending on border crossing procedures.

Dry Dock Service

What is the Dry Dock service?
Our Dry Dock service provides safe boat storage out of the water, along with maintenance, servicing and detailing options.
What services are included in Dry Dock?
Services include hull cleaning, engine servicing, electrical checks, general maintenance and boat detailing.
Who is the Dry Dock service for?
The service is ideal for boat owners who want professional care, secure storage and reliable maintenance without managing it themselves.
How can I arrange Dry Dock services?
Please contact us directly to discuss your needs and schedule a consultation.

Booking & Payment

How can I book an activity or tour?
Bookings can be made through our website or by contacting us directly.
What payment methods do you accept?
Payment methods depend on the booking type. Details will be provided during the booking process.
What is your cancellation policy?
Cancellation terms depend on the service and timing. Please refer to your booking confirmation or contact us for details.

Safety & Responsibility

Is safety a priority?
Yes. Safety is our top priority. All activities are conducted with professional equipment and experienced staff.
Do you follow sustainable tourism practices?
Yes. We are committed to responsible and sustainable tourism, minimizing environmental impact and respecting the local environment.

Still Have Questions?

Our team is here to help. Don't hesitate to reach out if you need more information.

Contact Us